Refund policy

Refund & Return Policy – Zangiro

We want you to love your Zangiro gear. If something’s not right, here’s how to make it right:

Eligibility for Return & Refund

• You must contact us within 14 days of receiving your order to request a return.
• Items must be unworn, unwashed, and in mint condition, with all original tags and packaging intact.
• To receive a refund, the item(s) must be shipped back to us at the following return address:

Zangiro Returns

Return Shipping

• Return shipping costs are the responsibility of the customer.
• We recommend using a tracked shipping method, as we are not responsible for returns lost in transit.

Refund Process

• Once we receive and inspect your return, we’ll issue a refund to your original payment method.
• Refunds are typically processed within 5–10 business days after the return is approved.

Non-Refundable Items

• Gift cards, sale items, and any custom orders are final sale and cannot be returned or refunded.

Exchange Policy

We currently do not offer direct exchanges. If you need a different size or item, please return the original and place a new order.